The Charter is an undertaking to you the Customer, to provide the highest level of service possible by meeting the standards contained in this document. The process is ongoing to ensure that proper systems and procedures are in place to fulfill our stated commitments. We will endeavour to improve on these standards as we strive to deliver excellent service to you, our valued customers........provide the highest level of service possible.
One of the Government’s main objectives is to create a society in which each citizen has every prospect of a better quality of life. The Ministry of Finance and the Public Service plays a critical role by providing the necessary financial and economic policy framework and allocating resources to facilitate the provision of public services.
Some of the services offered to our customers include:
- providing accurate and timely information on matters such as economic performance, budgetary operations, debt management, tax policy and public sector entities.
- providing investment opportunities through the sale of instruments such as Local Registered Stock (LRS), Debentures and US$ Bonds.
- evaluating requests for remission of taxes in accordance with relevant Tax Laws (GCT, Income Tax, Property Tax) and providing relief where necessary.
- providing the regulatory framework for the financial systems to protect the financial interests of the people of Jamaica.